ik66's Privacy Policy
A complete and transparent guide from ik66 on how your personal information is collected, stored, and protected.
Contents
Introduction & Scope
ik66 ("we", "our") operates a safe and reliable online gaming platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use the ik66 website, application, or any of our services.
By accessing or registering for any ik66 service, you fully accept the terms of this Policy. This Policy applies to all users residing in Bangladesh who have registered on our platform or are using our services.
We believe privacy is a fundamental right. At ik66, we respect your personal information and always operate with transparency. This Policy is written in clear, straightforward language so you understand what we do — and do not do — with your data.
Data Collection
ik66 collects only the information necessary to provide you with the best possible service. We collect information in the following ways:
2.1 Information You Provide
When registering or using our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address
- Mobile phone number
- Residential address
- Payment information (bKash, Nagad, Rocket, or bank account number — for transaction verification)
- Government-issued identity document details for identity verification (where applicable)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Login time and date
- Navigation patterns on the platform (which pages were viewed and for how long)
- Gaming activity logs (bets, results, transaction history)
2.3 Information Received from Third Parties
In some cases, we may verify information through trusted third-party services for identity verification or fraud prevention. In such cases, only the minimum amount of information necessary is collected.
Purpose of Data Use
ik66 uses your information only for lawful and specific purposes. We never use your information for unnecessary or unauthorised purposes.
- Account Management: Completing your registration, verifying logins, and keeping your account secure.
- Payment Processing: Completing deposit and withdrawal transactions and preventing fraud.
- Service Improvement: Analysing usage patterns to further improve your experience.
- Communication: Sending important account or service-related information.
- Age Verification: Ensuring that only individuals aged 21 or above are using the service.
- Legal Obligations: Retaining necessary information in compliance with applicable laws.
- Responsible Gaming: Identifying unusual gaming behaviour and providing assistance.
- Security: Preventing fraud, money laundering, and other illegal activities.
Data Sharing & Disclosure
ik66 does not sell your personal information commercially to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted partner organisations for payment processing, identity verification, and technology services. These organisations receive only the information needed to provide their specific service and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be legally required to provide information in response to a court order, judicial investigation, or a valid request from a government authority. In such cases, we provide only the information that has been requested.
4.3 Fraud Prevention
Information may be shared with relevant authorities as necessary to prevent fraudulent activity, money laundering, or other illegal activities.
4.4 Business Changes
In the event of a business merger, acquisition, or restructuring, user data may be transferred. In such cases, we will notify you in advance and the protections in this Policy will remain in effect.
Cookies & Tracking
The ik66 website uses cookies and similar technologies that improve your browsing experience and ensure the platform functions properly.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to keep your login session active, ensure the security of transactions, and remember your preferences. These cookies cannot be disabled.
5.2 Analytics Cookies
We use analytics tools to analyse website usage and improve our services. This information is collected in aggregate form and is not used to identify any specific individual.
5.3 Cookie Controls
You can accept or reject cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.
Data Retention & Security
ik66 uses industry-standard security technology to protect your personal information. Our security measures are as follows:
6.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transmission is secured
- Advanced encryption methods for data storage
- Firewall and security monitoring systems
- Regular security audits and vulnerability testing
- Secure payment gateway — your financial information is not stored directly on our servers
6.2 Administrative Safeguards
- Only authorised staff can access the relevant information
- Regular privacy and security training for staff
- A rapid response plan in the event of a data breach
6.3 Data Retention Period
We retain your information for as long as your account is active. After an account is closed, certain information may be retained for a defined period for legal obligations and dispute resolution purposes. Once that period has passed, the information is securely deleted or anonymised.
Your Rights
As a user of ik66, you have the following rights regarding your personal information:
7.1 Right of Access
You have the right to know what information we hold about you and to request a copy of it. Contact our support team to make this request.
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or with the help of support.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations or ongoing disputes.
7.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. In such cases, we will retain the information but will not use it for other purposes.
7.5 Right to Withdraw Consent
Where information is processed on the basis of your consent, you may withdraw that consent at any time. This will not affect the validity of any processing that took place before the withdrawal.
To exercise these rights or to submit a complaint, please contact our support team.
Protection of Minors
ik66 is strictly committed to protecting minors. Our services are intended only for individuals aged 21 or above.
- We verify age at the time of registration and prevent anyone under 21 from creating an account.
- We do not knowingly or unknowingly collect personal information from anyone under the age of 21.
- If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.
- If a parent or guardian suspects that their child has registered for our service, please contact us immediately.
Policy Changes
ik66 may update this Privacy Policy from time to time. This Policy may be revised as a result of changes to the service, new legal requirements, or changes to our internal operations.
For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be shown when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
If you continue to use the service after a change, you will be considered to have accepted the new Policy. You have the right to close your account if you do not accept the changes.
We always aim to notify you at least seven (7) days before any change takes effect, so you have enough time to make a decision.
Contact
If you have any questions, concerns, or complaints about this Privacy Policy, or if you would like to make a request regarding your personal information, please contact us:
[email protected]
24/7 direct support — available in Bengali and English
Any day, any time — we are always ready
We take every request seriously and aim to respond as quickly as possible. Your privacy is our priority.
You can also visit our other legal pages: Terms & Conditions, Responsible Gaming and FAQ.